At Surfcorner Store, we understand that when you’re stoked about new surf gear, you want it fast and hassle-free. That’s why we’ve streamlined our delivery process to get your order from our Seattle warehouse to your doorstep as quickly as possible, whether you’re catching waves in California or cruising beaches in Europe.
Pro Tip: All orders are processed within 1-2 business days (excluding weekends and holidays). For fastest delivery, place your order before 12 PM PST for same-day processing when possible.
Shipping Options Tailored for Surfers
We offer two shipping methods to match your needs and budget:
| Shipping Method | Delivery Time | Cost | Best For |
|---|---|---|---|
| Standard Shipping (DHL or FedEx) |
10-15 business days after dispatch | $12.95 | When you need your gear relatively quickly |
| Free Shipping (EMS) |
15-25 business days after dispatch | FREE on orders over $50 | Budget-conscious shoppers not in a hurry |
Global Reach (With a Few Exceptions)
We ship worldwide to share the stoke of surf culture, with just a few exceptions:
- Currently unable to ship to Asia due to customs restrictions
- Some remote islands and regions may have extended delivery times
- Certain high-value items may have shipping restrictions
Note: Delivery times are estimates and may vary based on customs processing in your country.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. Use this to:
- Follow your package’s journey from Seattle to your location
- Estimate your delivery date more accurately
- Plan to be home for delivery if signature is required
Surfer’s Secret: Download the carrier’s app (DHL, FedEx, or EMS) for real-time tracking updates and delivery notifications right to your phone.
Returns & Exchanges: No Wipeouts Here
If your gear isn’t quite right, you have 15 days from delivery to initiate a return. Here’s how it works:
- Email our customer service at [email protected]
- We’ll provide a return authorization and instructions
- Pack the unused item with original tags in the original packaging
- Ship it back to us (return shipping costs are the customer’s responsibility)
- Once received and inspected, we’ll process your refund or exchange
Why Our Delivery Stands Out
Unlike other surf shops, we:
- Pre-inspect all gear before shipping to ensure quality
- Use surf-friendly packaging to protect boards and delicate items
- Offer consolidated shipping when you order multiple items
- Provide personalized support if you have special delivery requests
At Surfcorner Store, we’re not just delivering products – we’re delivering the surf lifestyle right to your door. Now that you know how our delivery works, why not check out our latest collection of boards, wetsuits, and beachwear?
Ready to ride? Start shopping now and experience the Surfcorner difference!